Momo Sports Warranty
The Law on the Legal Guarantee provides a warranty on the goods you purchase. Momo Sports is committed to respecting the terms and conditions imposed by manufacturers and suppliers, for guarantee.
The duration of the contract manufacturer's warranty is included in the purchase price of the products. The guarantee takes effect on the date of issuance of the invoice for the time set by the manufacturer. It covers support for repairing the product: parts and labor, by the manufacturer and covers only manufacturing defects. The intervention of Momo Sports is to serve as intermediary between the customer and the manufacturer. Specifically, we monitor from the manufacturers of the defective goods or the outright replacement of defective parts and no wear parts. According to the article in question and the decision of the company, it can be replaced, exchanged for an equivalent or superior product, repair, or credited. The warranty process usually takes between 2 and 8 working weeks. However, Momo Sports disclaims responsibility to provide free maintenance services of property. It is the customer's duty to ensure its maintenance required. The implementation modalities of the intervention will be provided by the customer service from Momo Sports Sherbrooke.
For the warranty to be legal and to apply, prior to the repair of defective goods by a third party, you must obtain authorization from the manufacturer and/or dealer.
Momo Sports wishes to inform clients that the Momo Sports Warranty is limited to products subject to normal use, with proper maintenance according to the instructions and manufacturer's instructions accompanying the product. Though, if your product is faulty, we invite you to take action within a short time after the consideration of this defect and return it cleaned. If you have in your possession a guaranteed product life, it is emphasized that the warranty applies to the useful life of the product.
For any warranty claim, proof of purchase is required. We strongly suggest that you keep it.
In regard to potential costs if you have in your possession your bill and the company indicates that the defective product is still under warranty, we pay the shipping cost. Therefore, to repair an item accidentally broken or in other situations, the fee is the customer's responsibility.
In the event that the customer chooses to repair a part or faulty equipment by himself or by someone else other than a professional at Momo Sports or its suppliers, Momo Sports cannot be held liable for damage defects or guarantee losses due to use of services or of unauthorized parts.